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Customer Services

COVID-19 Response

Due to the current pandemic, we understand that guests may be nervous about booking holidays.  We can guarantee that if any holiday booked with us is affected by a future travel ban or Covid-19 lockdown we will refund or reschedule the holiday.  Please contact us if you have any questions.

Our mission is 'to please you so that you return in a way that pleases the planet and pleases us too'.

We believe in:

  • Service - Giving you the best possible guest experience
  • Quality - Providing a lovely comfortable and safe place with great attention to detail in which you can relax
  • Integrity - Using the best local products and services
  • Honesty - Telling you where we get our supplies and showing you how we work
  • Respect - Acknowledging your requirements and those of our local community
  • Sustainability - Reducing our impact on the environment

If something goes wrong, please let us know immediately and we will do our best to put it right.  Please see our terms and conditions for more details.

Terms and Conditions:

Accommodation Terms and Conditions

Corona Virus Policy - pdf Download

Sustainablity Policy

Accessibility Guide

Website Terms and Conditions

Privacy Policy

Electric Car Charging at Beechenhill

Electric Car Charging at Beechenhill
Electric Car Charging at Beechenhill